Mercedes-Benz · United States · High
Mercedes-Benz EQE Suv 350+, EQS Suv 450+ +13 more: Electrical system — software
Affects Mercedes-Benz EQE Suv 350+, EQS Suv 450+, EQE Suv 350 4MATIC, EQE Suv 500 4MATIC, EQS Suv 580 4MATIC, EQS Suv 450 4MATIC, Redundant EQS 450, EQS 580, AMG EQE Suv 53 4MATIC, AMG EQS 53 4MATIC, AMG EQE 53 4MATIC, EQS 450+, EQE 350 4MATIC, EQE 350+, EQE 500 · 2023–2025 — about 15K vehicles.
The hazard
A sudden loss of drive power increases the risk of a crash.
What to do
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational