Mercedes-Benz · United States · Mod
Mercedes-Benz AMG S63, AMG C63 +55 more: Communication — auto crash notification
Affects Mercedes-Benz AMG S63, AMG C63, GLA 250, A 220, GLS 450, AMG GT, GLE 350, GLE 450, GLE 580, AMG GLE63, AMG E63, CLS 450, AMG GLE53, GLS 450 4MATIC, S 500, AMG GLC63, GLS450, AMG G63, GLC 300, AMG GLS63, AMG C43, AMG E53, G 550, S560, E 350, E 450, CLA 250, SLC 300, AMG S65, AMG GT C, AMG GT R, AMG GLE43, AMG CLS53, AMG GLA35, AMG A35, AMG CLA45, AMG SL63, GLS 580 4MATIC, CLA250, AMG GLA45, AMG SLC43, AMG GLB35, S 450, GLC 350, C 300, SL 550, GLS 550, GLE 400, S 560, SL 450, AMG GT S, AMG GLC43, AMG CLA35, GLB 250, GLS580, S 580, E 300 · 2017–2022 — about 243K vehicles.
The hazard
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
What to do
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.