Mercedes-Benz · United States · High
Mercedes-Benz SLC300, SLC 43 AMG +90 more: Electrical system — software
Affects Mercedes-Benz SLC300, SLC 43 AMG, AMG CLA45, AMG GLA45, GLS 580 4MATIC, AMG S63, AMG GT, AMG E53, AMG C43, AMG C63, AMG A35, AMG CLA35, AMG CLS53, AMG SLC43, AMG SL63, AMG GT S, SL 450, C 300, SL 550, CLA 250, GLE 400, E 300, E 400, AMG CLS63, E 350 E, CLS 550, SL63, GLE 350 E, E 350, C 350 E, S 560 E, C350E, B 250E, GLC 300, AMG GLC43, G550, AMG G65, S550E, S 450, GLE400, SL450, AMG GLS63, AMG GLE43, AMG SL65, AMG G63, AMG E63, AMG E43, S65 AMG, GLA 250, AMG GLC63, S560, AMG GLE63, GLS 450, A 220, GLC 350, AMG GT C, AMG GT R, GLE 350, S650, GLB 250, AMG GT63, G 550, GLE 450, GLS450, GLS580, SLC 300, CLS 450, AMG SLC 43, E 450, E550, S600, AMG GT53, AMG GLA35, GLE 580, GLE550E, GLS550, CLA250, GLC300, C300, E300, GLE350, S550, E400, SL550, S 560, GLS 550, GLE 550 E, AMG GT43, AMG GLB35, AMG S65, CLS550, AMG GLE53 · 2016–2021 — about 1.3M vehicles.
The hazard
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
What to do
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.