Ford Escape: High Voltage

The hazard

Issue: On certain vehicles, the software update installed by a Ford dealer during recall 24S79 (Transport Canada recall no. 2024-781) may not be effective. As a result, a second repair is required. On certain vehicles, a problem inside the high-voltage battery could cause a short circuit. If this happens, there could be a loss of power to the wheels and/or the high-voltage battery could overheat. Note: This recall replaces Transport Canada recall no. 2025-628. This recall only affects certain plug-in hybrid vehicles (PHEV) equipped with a 2.5 L engine. Safety Risk: A loss of power to the wheels could increase the risk of a crash. A battery that overheats can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: To reduce the safety risk, Ford advises that you set the maximum charge setting of your vehicle at 80% and to only use normal EV mode until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the battery energy control module (BECM) and hybrid powertrain control module (HPCM) software. The BECM software will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the high-voltage battery pack.

What to do

Contact your dealer; the remedy details were not included in the filing.