Mercedes-Benz · Canada · Crit
Mercedes-Benz EQB Class: High Voltage
Affects Mercedes-Benz EQB Class · 2023 — about 1 vehicles.
The hazard
Issue: On one vehicle, the recall repairs completed by a Mercedes-Benz dealer during recall 5496507 (Transport Canada recall no. 2025-527) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. Safety Risk: A short circuit in the high-voltage battery can create a fire risk. Corrective Actions: To reduce the safety risk, Mercedes-Benz recommends that you set the maximum charge setting of your vehicle at 80% until the recall repairs are completed. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.
What to do
Contact your dealer; the remedy details were not included in the filing.