Mercedes-Benz Metris: Visual System

Affects Mercedes-Benz Metris · 2021–2023 — about 2K vehicles.

The hazard

Issue: On certain vehicles, there could be a problem with the connection of the infotainment system. As a result, the rearview camera image may not display when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to secure the connection of the infotainment system.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational