Mercedes-Benz EQS Sedan, EQE Suv +1 more: Other

Affects Mercedes-Benz EQS Sedan, EQE Suv, EQS Suv · 2023 — about 10 vehicles.

The hazard

Issue: On a small number of vehicles, a software problem could cause the vehicle alerting system not to work properly. As a result, the vehicle may make the wrong sound when reversing. Safety Risk: A vehicle alerting system that doesn't work properly could create an increased risk of a crash and/or injury. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the acoustic vehicle alerting system software.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational