Volkswagen · Canada · High
Volkswagen Atlas Cross Sport, Atlas: Airbag
Affects Volkswagen Atlas Cross Sport, Atlas · 2020–2024 — about 36K vehicles.
The hazard
Issue: On certain vehicles, the passenger occupant detection system (PODS) may malfunction. This could cause the airbag system to turn off the passenger-front airbag even when a passenger is seated. Note: This problem would cause an error message to display on the instrument panel and a warning chime to sound. The airbag indicator light would also display "passenger airbag off". Safety Risk: An airbag that is turned off could increase the risk of injury to a passenger in a crash. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to replace the PODS sensor mat and seat harness. Volkswagen advises that you shouldn't use the front passenger seat if a PODS error message displays on the instrument panel or if the airbag indicator light displays "passenger airbag off" with an occupant in the seat.
What to do
Contact your dealer; the remedy details were not included in the filing.