Subaru · Canada · High
Subaru Crosstrek: Electrical
Affects Subaru Crosstrek · 2019–2022 — about 719 vehicles.
The hazard
Issue: On certain Crosstrek Hybrid models, the harness terminal that supplies low-voltage power from the converter to the 12 V battery could corrode. Over time, the terminal could break and cause the 12 V battery not to charge. If this happens, the vehicle could suddenly lose drive power. Safety Risk: A loss of power may increase the risk of a crash. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealership to replace the converter terminal mounting bracket. The dealer will also inspect the 12 V output terminals. If there is no corrosion, the dealer will install a protective cap on the terminals. If corrosion is found, the dealer will replace the 12 V output harness and terminals.
What to do
Contact your dealer; the remedy details were not included in the filing.