Western Star · Canada · High
Western Star 49X: Steering
Affects Western Star 49X · 2020–2021 — about 142 vehicles.
The hazard
Issue: On certain trucks, the steering shaft may not have been properly installed on the steering gear. As a result, the shaft could separate from the steering gear and cause a loss of steering. Safety Risk: A loss of steering control could create the risk of a crash. Corrective Actions: Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to inspect the steering shaft and ensure that it is installed correctly. It will be repaired, if necessary.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational