Western Star · Canada · High
Western Star 4900, 4700 +1 more: Steering
Affects Western Star 4900, 4700, 5700 · 2021–2022 — about 712 vehicles.
The hazard
Issue: On certain vehicles, the tie rod clamp may not have been properly tightened. As a result, the tie rod end could loosen and separate. If this happens, there could be a loss of steering control. Safety Risk: A loss of steering control could create the risk of a crash. Corrective Actions: Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your vehicle to a DTNA authorized service facility to replace the tie rod clamp nuts and bolts.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational