Western Star · Canada · High
Western Star 5700, 4900: Structure
Affects Western Star 5700, 4900 · 2016–2020 — about 2K vehicles.
The hazard
Issue: On certain trucks, the strut-rod for the sleeper cab vent windows may not be properly attached. This could cause the vent window to over rotate and detach from the vehicle. Safety Risk: A window that separates from a moving vehicle could create a hazard for other drivers and nearby people. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to replace the vent windows.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational