Western Star 4700: Steering

Affects Western Star 4700 · 2020 — about 455 vehicles.

The hazard

Issue: On certain trucks, the steering shaft assembly may not have been installed correctly. This could cause a loss of connection between the steering wheel and the front wheels, resulting in a loss of steering control. Safety Risk: A loss of steering control could create the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Daimler Trucks of North America authorized service facility to inspect the steering shaft assembly. It will be repaired if required.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational