Western Star · Canada · High
Western Star 5700, 4900: Structure
Affects Western Star 5700, 4900 · 2017–2020 — about 2K vehicles.
The hazard
Issue: On certain trucks, the baggage and/or sleeper side doors may not be properly attached to their hinges. This could cause the door(s) to detach while driving. Safety Risk: A baggage and/or sleeper side door that falls from the truck could create a road hazard for others and increase the risk of a crash. Corrective Actions: Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your vehicle to a DTNA authorized service facility to install two reinforcement clips on each baggage and sleeper door hinge.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational