New Flyer · Canada · High
New Flyer XD60, XD40 +2 more: Structure
Affects New Flyer XD60, XD40, XN40, XDE60 · 2013–2015 — about 159 vehicles.
The hazard
On certain buses, the software for the Electric Transit Operator (ETO) control module which controls the rear passenger exit door may contain an error. This could result in a higher than required output torque from the ETO control module when the door is in a fully open position, which over time may result in a fracture of the rear door roller plate. If the roller plate fails there is a potential for the rear door to open inadvertently while the bus is in motion, which would increase the risk for injury to vehicle occupants, and/or result in damage to property. Correction: Dealers will reprogram the ETO control module, and replace both rear door roller plates with more robust versions.
What to do
Contact your dealer; the remedy details were not included in the filing.