Ford Flex: Structure — body

Affects Ford Flex · 2017–2019 — about 92K vehicles.

The hazard

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

What to do

Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated 1st Quarter 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational