Mercedes-Benz Sprinter 2500, Sprinter 3500: Structure — frame and members

Affects Mercedes-Benz Sprinter 2500, Sprinter 3500 · 2024 — about 4 vehicles.

The hazard

Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

What to do

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational