Jeep Grand Cherokee, Grand Cherokee L: Seats — head restraint

Affects Jeep Grand Cherokee, Grand Cherokee L · 2023–2024 — about 121K vehicles.

The hazard

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

What to do

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational