Mercedes-Benz Metris: Equipment — video (touch)screen/monitor/unit

Affects Mercedes-Benz Metris · 2020–2023 — about 43K vehicles.

The hazard

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

What to do

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational