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Ford · United States · Mod

Ford Mustang Mach E: Latches/locks/linkages — latch

Affects Ford Mustang Mach E · 2021–2025 — about 197K vehicles.

The hazard

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

What to do

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational