Mercedes-Benz · United States · Crit
Mercedes-Benz EQB 300 4MATIC, EQB 350 4MATIC +2 more: Electrical system — traction battery
Affects Mercedes-Benz EQB 300 4MATIC, EQB 350 4MATIC, EQB 250+, EQB 250 · 2022–2025 — about 12K vehicles.
The hazard
A vehicle fire while parked or driving can increase the risk of injury.
What to do
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.