Mercedes-Benz Sprinter 1500, Sprinter 4500 +2 more: Electrical system — instrument cluster/panel

Affects Mercedes-Benz Sprinter 1500, Sprinter 4500, Sprinter 2500, Sprinter 3500 · 2019–2022 — about 697 vehicles.

The hazard

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

What to do

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational