Motiv F-53 Bev Chassis, F-59 Bev Chassis +1 more: Electrical system — software

Affects Motiv F-53 Bev Chassis, F-59 Bev Chassis, E-450 Bev Chassis · 2019–2024 — about 200 vehicles.

The hazard

The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

What to do

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational