Lexus · United States · High
Lexus NX Hybrid, NX +2 more: Seats — head restraint
Affects Lexus NX Hybrid, NX, RX Hybrid, RX · 2024–2025 — about 11K vehicles.
The hazard
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
What to do
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational