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Network/ United States/ Mack/ 24V399000

Mack · United States · High

Mack MD (Electric): Electrical system — software

Affects Mack MD (Electric) · 2024 — about 24 vehicles.

The hazard

A sudden loss of steering control and drive power increases the risk of a crash.

What to do

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational