Mercedes-Benz · United States · High
Mercedes-Benz Redundant EQS 450, EQS 580 +13 more: Electrical system — software
Affects Mercedes-Benz Redundant EQS 450, EQS 580, AMG EQE Suv 53 4MATIC, AMG EQS 53 4MATIC, AMG EQE 53 4MATIC, EQS Suv 450+, EQE Suv 500 4MATIC, EQS 450+, EQS Suv 580 4MATIC, EQE 350 4MATIC, EQS Suv 450 4MATIC, EQE 350+, EQE 500, EQE Suv 350 4MATIC, EQE Suv 350+ · 2023–2025 — about 15K vehicles.
The hazard
A sudden loss of drive power increases the risk of a crash.
What to do
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational