Mercedes-Benz · United States · Crit
Mercedes-Benz Sprinter 1500, Sprinter 3500 +2 more: Electrical system — wiring
Affects Mercedes-Benz Sprinter 1500, Sprinter 3500, Sprinter 2500, Sprinter 4500 · 2023 — about 99 vehicles.
The hazard
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
What to do
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational