Ford · United States · High
Ford Explorer: Structure — roof and pillars
Affects Ford Explorer · 2011–2019 — about 1.9M vehicles.
The hazard
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
What to do
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational