Freightliner Sprinter 3500, Sprinter 2500 +2 more: Structure — critical fasteners

Affects Freightliner Sprinter 3500, Sprinter 2500, Sprinter 1500, Sprinter 4500 · 2019–2021 — about 4K vehicles.

The hazard

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

What to do

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational