Tesla Model S, Model X: Electrical system — software

Affects Tesla Model S, Model X · 2022–2023 — about 120K vehicles.

The hazard

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

What to do

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational