Mercedes-Benz · United States · High
Mercedes-Benz Sprinter 1500, Sprinter 2500 +2 more: Structure — body
Affects Mercedes-Benz Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 · 2021–2023 — about 131 vehicles.
The hazard
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
What to do
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.