RAM · United States · Crit
RAM Promaster: Power train — park pawl
Affects RAM Promaster · 2019–2021 — about 166K vehicles.
The hazard
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
What to do
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational