BMW · United States · Mod
BMW X5: Seats — head restraint
Affects BMW X5 · 2023 — about 235 vehicles.
The hazard
A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.
What to do
Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational