Mercedes-Benz Sprinter 3500, Sprinter 2500 +2 more: Electrical system — instrument cluster/panel

Affects Mercedes-Benz Sprinter 3500, Sprinter 2500, Sprinter 1500, Sprinter 4500 · 2019–2022 — about 7K vehicles.

The hazard

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

What to do

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational