Arow Global Bus Emergency Exit Window: Structure — escape/egress/exit

Affects Arow Global Bus Emergency Exit Window · — — about 2K vehicles.

The hazard

Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.

What to do

Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational