Mercedes-Benz · United States · Mod
Mercedes-Benz AMG S63, GLB 250 +55 more: Communication — auto crash notification
Affects Mercedes-Benz AMG S63, GLB 250, GLC 300, AMG GLC43, AMG C63, AMG CLA35, GLA 250, AMG E63, G 550, GLE 350, GLE 450, GLS580, AMG GLS63, AMG GLE53, GLE 580, AMG GLE63, AMG A35, AMG CLA45, E 450, AMG E53, AMG C43, CLS 450, S 580, AMG S65, AMG GT C, AMG GT R, GLS 450, GLS 550, GLE 400, S 560, C 300, SL 450, E 350, CLA 250, SLC 300, S 450, GLC 350, A 220, SL 550, E 300, AMG SLC43, CLA250, AMG CLS53, AMG G63, AMG GLC63, AMG GLE43, GLS450, AMG SL63, GLS 580, AMG GT, AMG GT S, C300, S560, AMG GLA35, AMG GLA45, AMG GLB35, S 500 · 2017–2022 — about 243K vehicles.
The hazard
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
What to do
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.