Lexus · United States · High
Lexus NX350H, NX250 +2 more: Suspension — shock absorber
Affects Lexus NX350H, NX250, NX450H+, NX350 · 2022 — about 4K vehicles.
The hazard
A separated shock absorber can cause a loss of vehicle stability, increasing the risk of a crash.
What to do
Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331. Lexus's number for this recall is 22LA02.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational