Mercedes-Benz Metris: Back over prevention — camera

Affects Mercedes-Benz Metris · 2015–2018 — about 17K vehicles.

The hazard

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

What to do

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational