Chrysler · United States · Crit
Chrysler Pacifica Plug-In Hybrid: Hybrid propulsion system
Affects Chrysler Pacifica Plug-In Hybrid · 2017–2018 — about 17K vehicles.
The hazard
A vehicle fire increases the risk of injury.
What to do
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.