Mercedes-Benz Sprinter 4500, Sprinter 2500 +2 more: Structure

Affects Mercedes-Benz Sprinter 4500, Sprinter 2500, Sprinter 1500, Sprinter 3500 · 2021 — about 30 vehicles.

The hazard

Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

What to do

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational