Mercedes-Benz EQS 580, EQS 450 +2 more: Electrical system — software

Affects Mercedes-Benz EQS 580, EQS 450, S 500, S 580 · 2021–2022 — about 227 vehicles.

The hazard

Driver distraction can increase the risk of a crash.

What to do

MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational