Volvo Bus 9700: Exterior lighting — bulbs

Affects Volvo Bus 9700 · 2008–2021 — about 860 vehicles.

The hazard

Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.

What to do

Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational