Volvo Bus · United States · Mod
Volvo Bus 9700: Equipment adaptive/mobility — wheelchair lift/ramp
Affects Volvo Bus 9700 · 2009–2021 — about 266 vehicles.
The hazard
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
What to do
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational