Utilimaster · United States · Mod
Utilimaster Walk-In Van: Structure — bumpers
Affects Utilimaster Walk-In Van · 2020–2021 — about 5K vehicles.
The hazard
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
What to do
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational