Utilimaster Walk-In Van: Steering — tie rod assembly

Affects Utilimaster Walk-In Van · 2021–2022 — about 76 vehicles.

The hazard

Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

What to do

Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational