Ford · United States · High
Ford Explorer: Suspension — rear
Affects Ford Explorer · 2013–2017 — about 631K vehicles.
The hazard
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
What to do
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.