Chevrolet · United States · Crit
Chevrolet Silverado 2500, Silverado 3500: Equipment — engine block heater
Affects Chevrolet Silverado 2500, Silverado 3500 · 2017–2019 — about 338K vehicles.
The hazard
An electrical short-circuit can increase the risk of a fire.
What to do
Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.