Mercedes-Benz Sprinter 3500, Sprinter 4500 +2 more: Structure — hinge and attachments

Affects Mercedes-Benz Sprinter 3500, Sprinter 4500, Sprinter 2500, Sprinter 1500 · 2020 — about 2K vehicles.

The hazard

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

What to do

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational