Mercedes-Benz · United States · Mod
Mercedes-Benz GLS 450, GLC 300 +33 more: Electrical system — software
Affects Mercedes-Benz GLS 450, GLC 300, GLE 450, GLE 350, A 220, CLA 250, AMG GT63S, E 350, AMG E63S, AMG GT43, AMG CLS53, CLS 450, AMG CLA45, AMG CLA35, AMG A35, AMG E53, E 450, GLE 580, GLC 350 E, AMG GLA35, AMG GLA45, AMG GLC43, Maybach GLS600, AMG GLE53, AMG GLS63, GLS580, GLS450, AMG GLE63 S, AMG GLC63, GLA 250, GLB 250, GLS 580, AMG GLB35, AMG GT63, AMG GT53 · 2019–2021 — about 343K vehicles.
The hazard
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
What to do
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.