Mercedes-Benz · United States · Crit
Mercedes-Benz GLE 350, GLE 450 +4 more: Equipment — air conditioner
Affects Mercedes-Benz GLE 350, GLE 450, GLS 450, GLS 580, AMG GLE53, GLE 580 · 2020–2021 — about 6K vehicles.
The hazard
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
What to do
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.